Newport is located in south east Wales and covers approximately 73 square miles, with a population of around 159,000. There are several rivers in Newport, including the River Usk, which flows through the city centre and into the Severn Estuary.
As a business, Welsh Water has 5 wastewater treatment works and 1 water treatment works, as well as 1138km of sewers and 864km water pipes to serve this county.
Over the next five years, we will be focusing on investing for the future. This includes continuing to improve resilience in our drinking water network as well as strengthening our efforts to protect and improve the local environment.
Every five years we prepare a regulatory business plan which is submitted to Ofwat as part of the Price Review process. The plans are based on customer views and cover our performance commitments, efficiency, investments, and bills. Below are some examples of the work carried out in your area during the previous investment period 2020-2025.
Our work extended beyond hard-hats and shovels, with our teams also enhancing community well-being through local partnerships, educational programs, and customer initiatives – using local insight to support some of the areas that need it the most.
We invested £10 million to upgrade the spillway at Ynys y Fro Reservoir. The spillway is the reservoirs overflow which is used to safely manage water levels in the reservoir. It allows excess water which is not used for supply to pass around the dam safely. It helps protect the dam from flood damage, so by investing in this asset we are able to ensure a reliable source of water for the whole community.